A church communications timeline is crucial for effective communication. Here are five steps to creating an achievable communication plan.
By Mark MacDonald
Planning a church communications timeline with an achievable strategy is crucial to ensuring effective communication with members and the community. Keep them informed in a consistent manner. Here are five steps to help you create a well-structured and achievable communication plan for your ministries:
1. Define communication objectives
Start by clearly defining your communication objectives. What content do you want to convey? Who is your target audience (your personas)? What actions do you want them to take after receiving the information? It could be promoting upcoming events, announcing new ministries, sharing devotionals, or getting them to participate in special offerings. Ensure your objectives align with the church’s overall thread, mission, and vision.
“Ensure your communication objectives align with the church's overall thread, mission, and vision.” — @markmac1023 Share on X2. Identify key events and dates
List all key events and dates relevant to your church throughout the year. This could include weekly services, special worship services, holidays, community outreach activities, fundraisers, and social events. Then prioritize based on how many you’d like to attend (i.e. all church, all ministry, smaller groups, etc.). Knowing these dates will help you plan your communication around them and ensure you don’t miss any critical announcements.
3. Determine communication channels
Decide on the communication channels you will use to reach your audiences. Churches often use a mix of platforms starting with the website, then social media (Facebook, Instagram, etc.), email newsletters, worship guides, mobile apps, and, of course, in-person announcements during services.
Consider your target audiences’ preferences and the nature of the message to determine the most suitable channels for each communication. Before attempting a larger multi-channel social media effort, start with one or two more achievable social media channels and focus on getting those right first.
4. Create a communication calendar
Build a communication calendar that outlines what messages will be sent, when they will be sent, and through which channels. Organize the calendar based on the key events and dates you identified earlier. Be sure to include lead times for collecting information, creating content, obtaining approvals, scheduling posts and getting printing done as needed.
“A well-structured calendar will help you stay on track and ensure timely communication.” — @markmac1023 Share on XA well-structured calendar will help you stay on track and ensure timely communication. Allow everyone who creates ministry events to refer to this calendar to keep from overwhelming your congregation’s families with too many events clustered together.
5. Assign responsibilities
It’s difficult to do everything. So, if possible, assign specific responsibilities to individuals for all tasks on your church communications timeline. This can be paid staff, volunteers, or contracted services. This includes content creation, design, social media posting, email blasts, and in-person announcements.
Clearly communicate deadlines and expectations to each team member and ensure everyone is aware of their role in the communication plan. Be an encouragement while gently improving all of your communications. It will become invaluable in the future.
”Be an encouragement while gently improving all of your communications.” — @markmac1023 Share on XRemember church communication is a two-way process. Encourage feedback and engagement from your church members and be ready to adapt your communication plan based on their needs and preferences.
Regularly evaluate the effectiveness of your communication efforts and make improvements as needed to strengthen the connection church members feel with the church. Always be on the lookout for anyone interested in joining your volunteer church communication team.
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Mark MacDonald
Mark MacDonald is communication pastor, speaker, consultant, bestselling author, church branding strategist for BeKnownforSomething.com, empowering thousands of pastors and churches to become known for something relevant (a communication thread). His church branding book, Be Known for Something, is available at BeKnownBook.com.